Returns & Exchanges

We want you to love your CALPAK gear, but if you're not completely satisfied, we accept returns on unused items in original packaging within 30 days of delivery. Please note that a small return shipping fee will be deducted from your refund total.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Items

Securely pack your unused items in their original CALPAK packaging, ensuring all tags and protective materials are included.

4

Ship and Track

Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing